Presto X BonusLink Multiplier Campaign Terms and Conditions

Participation in the Presto X BonusLink Multiplier Campaign (“Campaign”) constitutes the participant’s full and unconditional agreement to these Terms and Conditions. Participants are deemed to have read, understood, and accepted these Terms and Conditions upon participation in the Campaign. The Organiser reserves the right to amend, modify, or supplement these Terms and Conditions from time to time, subject to applicable laws and regulations.

Terms & Conditions

Presto X BonusLink Multiplier Campaign (“Campaign”) is organized by Presto Technology Sdn. Bhd. (“Organiser”) in collaboration with BonusKad Loyalty Sdn. Bhd. (“BonusLink”).

The Campaign is open to participants who meet all of the following criteria:

  • Are a Malaysian citizen aged eighteen (18) years old and above during the Campaign Period;
  • Hold a valid and verified Presto account, registered via the Presto App or Presto webstore;
  • Have a valid BonusLink Membership successfully linked to their Presto account via the Presto App prior to making a qualifying purchase. BonusLink account linking can only be performed via the Presto App. BonusLink Points cannot be backdated or credited retrospectively for purchases made prior to account linking; and
  • This Campaign is open to Malaysian citizens only.
  • Employees of Presto Technology Sdn. Bhd. and BonusKad Loyalty Sdn. Bhd. are eligible to participate in this Campaign as customers, provided all other eligibility criteria are met.
  • The Campaign will be effective from 12:00:00 AM on Monday, 1 June 2026, to 11:59:59 PM on Thursday, 31 December 2026.
  • The Organiser reserves the right to modify, extend, suspend, or terminate the Campaign at its discretion, subject to applicable laws and where reasonably necessary.

This Campaign is exclusively applicable to purchases made at the Presto Direct Store, accessible via the Presto App (mobile) or the Presto webstore. Purchases made through any other platform, third-party store, or offline channel will not qualify.

a. Points Reward

  • Members will earn two (2) BonusLink Points for every RM1 spent at the Presto Direct Store during the Campaign Period.
  • A minimum spend of RM50 per order is required to qualify for points issuance, excluding logistics charges and coupon discount amounts.
  • Points issuance is capped at 2,000 BonusLink Points per order, regardless of the total order value.
  • Points are calculated based on the final confirmed basket value after any adjustments, replacements, or cancellations.

b. Qualifying Purchases

  • Points are applicable across all product categories sold at the Presto Direct Store, except for the following excluded categories: Men’s Fashion, Women’s Fashion & E-voucher & Travel, including: Mobile Top-up, Shopping (virtual products and e-vouchers)
  • Points are calculated on the retailer amount (item price after coupon discount), excluding logistics charges.

c. Points Issuance & Crediting

  • BonusLink Points will only be issued after the order status has been updated to “Received” (i.e. the product has been successfully delivered and confirmed received by the Member).
  • Points will be credited to the Member’s BonusLink account within forty-five (45) working days from the date the order status is updated to “Received”, subject to verification of eligibility.
  • Points issuance is subject to verification that the Member’s BonusLink account was linked to their Presto account at the time of purchase. The Organiser may contact the Member to verify eligibility where required.
  • In the event that a Member’s BonusLink account becomes unlinked from their Presto account due to system, security, technical, or operational reasons beyond the Member’s control after a qualifying purchase has been made, the Organiser reserves the right to manually verify and honour points issuance, subject to successful verification of eligibility and transaction records.
  • Points will be issued based on the final successful paid basket value. In the event of partial fulfilment, points will be calculated based on items successfully received only.
  • Refunded, cancelled, or voided transactions will not qualify for points issuance.
  • All BonusLink Points awarded under this Campaign shall remain subject to BonusLink’s prevailing membership terms and conditions, including but not limited to points validity, redemption rules, account governance, and any policies issued by BonusKad Loyalty Sdn. Bhd. from time to time.
  • Rewards under this Campaign are offered on a first come, first served basis and are subject to availability, quota allocation, and campaign budget, where applicable.
  • BonusLink Points awarded under this Campaign are non-transferable, non-exchangeable, and not redeemable for cash.

d. Basket Adjustment & Exception Handling

  • Presto/Seller Operational Issue (e.g. item out of stock, fulfilment failure): If the basket value falls below RM50 due to an operational issue caused by Presto or the seller, the Member shall retain points issuance eligibility. Points will be calculated based on the final paid basket value of successfully received items.
  • Customer Voluntary Basket Reduction: If the Member voluntarily removes item(s) and the final basket value falls below RM50, points will not be issued.
  • Replacement Item of Higher Value: If the Member replaces an unavailable item with a higher value product, points will be recalculated upward based on the final confirmed paid basket value.

e. Personal Data:

  • The participant agrees and acknowledges that in participating in the Campaign, the Organiser shall process the data of the participant including but not limited to: Name, E-mail, Contact Number, Presto ID, and BonusLink Member ID (hereinafter collectively referred to as “Personal Data”).
  • The participant may access, amend or vary his/her Personal Data by contacting the Organiser at support@prestoconnect.io or via WhatsApp at +60 11-5681 2133.
  • All Personal Data submitted by the participant shall be processed and kept in accordance with the Personal Data Protection Act 2010.
  • The participant agrees that the Organiser may disclose and transfer Personal Data to BonusKad Loyalty Sdn. Bhd., service providers, agents, contractors, professional advisers, and other third parties involved in the administration and fulfilment of this Campaign, subject to applicable laws and the Personal Data Protection Act 2010.

General Terms & Conditions

1.1 These Campaign Terms and Conditions, including these General Terms (collectively, the “T&C”), shall govern the Campaign.

1.2 The Campaign will be held during the Campaign Period. The Organiser reserves the right to vary, postpone, reschedule, suspend, terminate, or extend the Campaign Period at its sole discretion.

1.3 The Participant must adhere to the Campaign Mechanism as may be communicated to the Participant by the Organiser by any means (including these T&C) from time to time during the Campaign Period.

1.4 The Organiser reserves the right, at any time, to amend, vary, delete, suspend, terminate, or add to these T&C and any rules and regulations in relation to the Campaign at its absolute discretion.

1.5 The Organiser may terminate or suspend the Campaign at any time at its absolute discretion, in which case the Organiser may elect not to award any Reward, Prize, Campaign Entry, or Benefit. Such termination or suspension shall not give rise to any claim by the Participant. If the Campaign is resumed, the Participant shall abide by the Organiser’s decision regarding the resumption of the Campaign and disposition of any Reward, Prize, Campaign Entry, or Benefit.

2.1 The Organiser reserves the right to review, investigate, verify, withhold, suspend, invalidate, delay, reject, or cancel any transaction, participation, reward, points issuance, campaign entry, prize fulfilment, or eligibility pending investigation.

2.2 The Organiser reserves the right to disqualify a Participant and/or revoke any Reward, Prize, Campaign Entry, Points Issuance, or Benefit (at any stage of the Campaign) if:

    (a) the Participant does not meet any of the Eligibility Criteria;

    (b) the Participant breaches any provision of these T&C, Campaign rules and regulations, or any applicable laws or regulations;

    (c) in the Organiser’s sole determination, the Participant has attempted to undermine the operation of the Campaign by fraud, cheating, deception, dishonesty, misrepresentation, or illegal activity;

    (d) the Participant has abused any Campaign benefit, privilege, entitlement, or Campaign mechanic;

    (e) the Participant has attempted to exploit the Campaign through multiple accounts, transaction manipulation, artificial transaction splitting, reseller activity, fraudulent identities, or any conduct deemed unfair or inconsistent with the spirit of the Campaign; or

    (f) any Reward, Prize, Campaign Entry, Points Issuance, or Benefit has been awarded in error.

2.3 In the event of a disqualification after a Reward, Prize, Campaign Entry, Points Issuance, or Benefit has been awarded, the Organiser reserves the right to revoke, cancel, recover, or demand the return of such Reward, Prize, Campaign Entry, Points Issuance, Benefit, or its equivalent value from the disqualified Participant.

2.4 Whilst the Organiser will endeavour to conduct necessary verifications on the eligibility of Participants, failure to disqualify any ineligible Participant shall not be deemed a breach by the Organiser nor constitute a waiver of any rights.

3.1 The Organiser and/or its affiliates reserve the right to send campaign-related communications, service notifications, winner notifications, promotional messages, or marketing communications via email, SMS, WhatsApp Instant Messaging (IM), telephone, push notification, or other communication channels.

3.2 If a Participant does not wish to receive such communications, the Participant may inform the Organiser and opt out from future marketing communications. Such opt-out shall not affect communications required for Campaign administration.

4.1 These T&C shall be construed, governed, and interpreted in accordance with the laws of Malaysia.

5.1 The Participant acknowledges that participation in the Campaign shall be at the Participant’s own risk.

5.2 The Organiser and its affiliates, business partners, service providers, and agencies shall not be responsible or liable for:

    (a) any delay and/or failure in receiving, recording, processing, or transmitting a Campaign entry, transaction, reward, points issuance, prize fulfilment, or participation as a result of any network, communication, ISP, API, server, platform, internet, or system error, interruption, disruption, downtime, or failure;

    (b) any problem, loss, damage, cost, expense, injury, or inconvenience suffered by the Participant or any third party arising directly or indirectly from participation in the Campaign;

    (c) any error (including notification errors), omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorized access to Campaign records, entries, transactions, rewards, prizes, or points;

    (d) any technical interruptions, system downtime, API failures, internet disruptions, communication failures, viruses, bugs, or circumstances beyond the Organiser’s reasonable control; or

    (e) any acts of God, natural disasters, pandemics, government actions, or any other unforeseen circumstances beyond the Organiser’s reasonable control.

5.3 The Organiser reserves the right to correct any clerical, administrative, calculation, processing, technical, system, or human error relating to the Campaign, including the adjustment, reversal, cancellation, or recovery of any Reward, Prize, Campaign Entry, Benefit, or Points Issuance issued in error.

6.1 The Participant hereby waives, releases, and discharges the Organiser and its affiliates, business partners, agencies, officers, employees, and representatives from and against any and all liabilities, costs, losses, damages, claims, or expenses arising from participation in the Campaign or acceptance of any Reward, Prize, Campaign Entry, Benefit, or Points Issuance.

6.2 The Participant shall indemnify and hold harmless the Organiser and its affiliates, business partners, and agencies from and against all liabilities, costs, losses, damages, claims, or expenses suffered as a result of the Participant’s breach of these T&C and/or the rules and regulations of the Campaign.

7.1 The Participant agrees and acknowledges that in participating in the Campaign, the Organiser shall process the Participant’s Personal Data including but not limited to:

    (a) Name;

    (b) E-mail Address;

    (c) Contact Number;

    (d) Presto Member ID; and/or

    (e) BonusLink Member ID,

(hereinafter collectively referred to as “Personal Data”).

7.2 The Participant may access, amend, or vary his/her Personal Data by contacting the Organiser through the contact details specified in the Campaign Terms and Conditions.

7.3 All Personal Data submitted by the Participant shall be processed and maintained in accordance with the Personal Data Protection Act 2010 and any applicable data protection laws.

7.4 The Participant acknowledges that the Organiser may disclose the Participant’s Personal Data to the Organiser’s affiliates, service providers, agents, contractors, professional advisers, third-party data processors, BonusKad Loyalty Sdn. Bhd., business partners, merchandise partners, and other parties involved in the administration, fulfilment, operation, marketing, or promotion of the Campaign.

7.5 The Participant agrees that the Participant’s Personal Data may be used for campaign administration, reward fulfilment, customer support, verification purposes, marketing activities, promotional activities, and related services in accordance with applicable laws.

 

Updated as of: 29 March 2024

This website uses cookies.